dBS BANKING SECURITY

better banking security

With the recent rise of scams in Singapore, DBS users has been targeted with sophisticated scam techniques that has seen some of our users losing their money. Users are frustrated with the app and the management has requested for us to look into how we could create a better user experience for our users by closing the loop holes in our DBS app.

PERSONAS

PROBLEM STATEMENTS

HMW

JOURNEY MAPPING

FEATURE SOLUTIONS

SECURITY FEATURES

DETECT
VERIFY
BLOCK
SUSPEND

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